Abstract—The measurement of call quality from end users perspective is emerging area of research on speech quality in telecommunication networks. Our idea is focused at deriving and developing a system to measure certain call parameters during the call and provide average scores at the end of the call. Call quality for the bundle of calls is derived based on the aggregation of successful call parameters which gives the overall call quality measure. The call parameters used in our research were Signal Strength, the successful call rate, normal drop call rate, handover drop rate. GPS coordinates are also used to locate the location and quality of the individual calls. Also a model using the sms feature for tackling the critical quality has been proposed and implemented. Finally the basic bandwidth quality measurement approach is presented which addresses the issue of low bandwidth quality with respect to both user and the operator.

Index Terms—Call quality measurement, signal strength, successful call rate, normal drop call rate, handover drop rate,lac(location area code), bandwidth quality.

Akram Aburas is with the Advanced Communication & Electronics Systems (ACES), Riyadh, Saudi Arabia (email: akram@aces-co.com)
Khalid Al-Mashouq is with the Department of Electrical Engineering, King Saud University, Riyadh, Saudi Arabia (email: mashouq@ksu.edu.sa)

Cite: Akram Aburas and Khalid Al-Mashouq, "Call Quality and Its Parameter Measurement in Telecommunication Networks," International Journal of Computer and Electrical Engineering vol. 5, no. 1, pp. 111-114 , 2013.